Overview
Features Documentation Index
Single navigation page that maps every major Crescora Flow feature to its implementation and operations guide.
6 minUpdated May 2026All teams: product, delivery, support, and admins
Read GuideBuild
Flow Builder Essentials
Build conversation flows with reusable nodes, guardrails, runtime checks, and layout-aware navigation for large canvases.
8 minUpdated June 2026Bot builders and operations owners
Read GuideChannels
WhatsApp Channel Configuration
Step-by-step setup for WhatsApp Cloud API: Meta app, webhook, dashboard config, activation, and message validation.
12 minUpdated May 2026Channel admins and support engineers
Read GuideChannels
Agent WhatsApp Replies
Production behavior for sending agent-console replies directly to WhatsApp conversations.
7 minUpdated May 2026Support managers, channel admins, QA, and production operators
Read GuideOperate
Channel Operations Runbook
Operate WEB, WhatsApp, and Telegram channels with safe testing and rollout steps.
6 minUpdated June 2026Support ops and delivery teams
Read GuideLaunch
Bot Go-Live Checklist
Final readiness checks covering flow quality, channels, analytics, and support.
5 minUpdated June 2026Project owners and release managers
Read GuideBuild
Flow Node Playbook (Non-Technical)
Understand what every node does, when to use it, and where it can fail, written for business and operations teams.
18 minUpdated June 2026Operations, support, product, and non-technical builders
Read GuideBuild
Flow Node Combination Matrix
Complete node-to-node pairing reference for non-technical teams, including recommendation level, use case, risks, and setup guidance.
30 minUpdated April 2026Operations, product, support, and flow owners
Read GuideStrategy
Enterprise Gap Roadmap
Priority roadmap to close remaining enterprise and competitive gaps after previous implementation phases.
9 minUpdated May 2026Product owners, enterprise architects, delivery leads
Read GuideIntegrations
Integrations Control Plane
Configure, secure, test, and monitor third-party and internal connections used by workflow actions.
10 minUpdated May 2026Integration admins and platform engineers
Read GuideAI Governance
Prompt Studio Operations
Manage prompt versions, approvals, testing, and rollback workflows for stable AI behavior.
9 minUpdated May 2026AI product owners and QA leads
Read GuideAI Governance
Guardrails Policy Guide
Design and enforce runtime safety controls for prompt injection defense, PII handling, and fallback behavior.
11 minUpdated May 2026Risk, compliance, and AI operations teams
Read GuideAI Governance
Trust Center Operations
Use trust posture views, controls inventory, and evidence trails to govern AI release decisions.
8 minUpdated May 2026Security leaders and governance owners
Read GuideOperate
Analytics and Observability Guide
Measure containment, escalation, latency, and quality to improve conversation outcomes continuously.
10 minUpdated May 2026Operations analysts and product managers
Read GuideChannels
Telegram Channel Configuration
Configure Telegram bot token, webhook delivery, validation tests, and production operations safely.
8 minUpdated May 2026Channel admins and support ops
Read GuideChannels
Web Widget Setup Guide
Deploy, style, and validate the web chat widget with secure domain controls and conversion-safe UX.
9 minUpdated May 2026Frontend teams and growth operators
Read GuideBuild
Templates and Cloning Workflows
Use industry templates, clone safely, and adapt flows with controlled customization practices.
7 minUpdated May 2026Implementation teams and solution consultants
Read GuideBuild
Forms and Data Capture Guide
Design reliable form nodes, validation logic, and variable mapping for clean downstream automation.
8 minUpdated May 2026Bot builders and operations analysts
Read GuideBuild
Carousel and Card Experience Guide
Build effective carousel/card content with preview quality checks, channel-safe rendering behavior, and the runtime wiring rules for the Carousel node.
7 minUpdated June 2026Conversation designers and growth teams
Read GuideIntegrations
API Node and Webhooks Guide
Implement robust API actions and webhook handling with retries, idempotency, and failure containment.
11 minUpdated May 2026Integration engineers and advanced builders
Read GuideAdmin
Roles, Permissions, and Workspaces
Set up team access, environment separation, and approval responsibility for safe collaboration.
8 minUpdated May 2026Workspace admins and delivery managers
Read GuideOperate
Incident Response and Rollback
Handle production issues with triage, containment, rollback, and post-incident recovery workflows.
9 minUpdated May 2026On-call operators and engineering leads
Read GuideBuild
Flow Node Automation Playbook (Production Detailed)
Detailed production guide covering cross-channel behavior and advanced automation nodes with config patterns, routing, edge cases, and real deployment examples.
35 minUpdated May 2026Product, implementation, QA, support operations, and platform admins
Read GuideBuild
Record Node DataDatabase Configuration
Practical configuration for the Record runtime node (builder label: dataDatabase) covering CRUD, environment setup, idempotency, and operational safeguards.
12 minUpdated May 2026Flow builders, API implementers, and support operations
Read Guide